Since the year 1991,
MBS has been providing
finest quality services
for its customers
in the United States
and in Europe
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Frequently Asked QuestionsCorporate Information
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Corporate InformationWhere is MBS located?
Our street/mailing address is 18 Korolenko Street 6, Kharkiv, 61003, Ukraine
Kharkiv is one of the most industrially developed centers in Ukraine.
23-25 fulltime developers on staff. In addition, we share contract resources with Khartron, a major aerospace firm with over 3,000 engineers on tap; through this means, we can double our experienced professional manpower within a week to meet unexpected surges or planned ramp-ups.What kind of services do we offer?
We have experience and established software process to handle large complex projects and motivation not to reject small ones. In any case MBS can be your advantageous reliable remote development partner.What are MBS skills?
Platforms: IBM 370, IBM S/390, EC9000; RISC 6000; AS/400; IBM PC; SUN
Apart from PC-based servers and workstations, we have middle-class hardware (like IBM RS 6000) and business class equipment (such as IBM AS/400).What is MBS experience & past projects?
Please see our profile for detailed description of several our projects
Contract AdministrationWhat contracts does MBS work on?
We are willing to work on fixed price projects and time & material projects.How money would be transferred (bank, where etc)
Payment is normally tied to project milestones (contract signing, alpha, beta, acceptance). Normally our payment schedule is done this way so clients pay for what is delivered to them. In average acceptance stands for at least 30% of project cost.Contract - how is it formalized?
We sign Master Development Agreement and / or SOW (Statement of
Work). Master development agreement is used for long-time relationships.
All contracts took shape of the SOW upon finalization of requirements.
Yes, this is exactly what fixed price contract stands for. We are ready to give our firm fixed bid for development based on your specification.
Project ManagementDo I need strictly defined requirements to start discussing project?
No, minimal requirements spec or an overview of the system (may
be a page or two page description of the system) is sufficient to
start, however the reality is that the better the requirements are,
the easier start we have. If requirements are unavailable we are
ready to prepare detailed specifications in interaction with the
client to create Software Requirements Document (SRD). Once requirements
are set we try to freeze them and start design and implementation.
Understanding, that requirements generally suffer modification during
the development lifecycle, we would add all change requests into
Day-to-day communication is provided via Email (24 hours feedback
guaranteed), instant messaging software (ICQ, Yahoo, MSN), scheduled
voice-enabled conferencing (NetMeeting).
We use Microsoft Project 2000. If client wishes (usually for smaller projects) we may use www.quickteam.com. Once a week (or twice) client is sent weekly progress report with what is done and what issues are raised during the week. Each client gets a dedicated English speaking project manager to deal with. Company top management (president, technical director) is also available at any client request.Would I need someone from my company to work with you on the project?
We require a responsible contact at client side available to discussion and settlement upon all issues that might occur during the project lifecycle including ambiguous requirements and providing additional information.How do we handle change requests?
Due to balanced politics towards change requests we never had tensions with our clients on this account.What is acceptance procedure based on?
Normally acceptance is done based on Software Requirements Document. For larger projects at the requirements definition / design stage we develop and settle upon testing (acceptance) plan and test cases that must drive acceptance testing by the client.
Development ProcessWhat software development practices does MBS follow?
We are ISO certified and follow a very strict development
process and methodology for the Best Practices in Software Engineering.
We apply procedures indicated in ESA (European Space Agency) standards
for software production. Depending of the project nature we can
use EVO (evolutionary delivery method).
Normally our average project includes the following milestones (delivery,
payment). Milestones may vary in each specific case depending on
project size and delivery method used.
Rational Rose is used for architectural design.
Testing is done by provided by our specialized internal quality assurance team. This is an independent team that also provides third party testing services for external clients. Resolution of test team chief is required for all deliverables. In debugging and testing we use such tools as Rational Purify, Visual Test.How code delivery is scheduled?
Code delivery is done upon milestones (based on project plan) or once in a certain time period (biweekly normally, depending on project size) if evolutionary delivery method (EVO) is used.Is post acceptance support provided?
Post acceptance support is provided via Internet.
MiscellaneousHow do we handle the language difference?
All managers, all client-contact people, and many developers, are fluent in English and at least one other European language. Our language skills are such that we regularly provide original documentation and translations in and between English, German, French, Spanish, Russian, and Ukrainian. And, in every country with which we deal, we have local Client Relations Managers who are native citizens of that country. You will always deal with an MBS representative who speaks your language.How do we handle cultural differences?
As a European country, we find cultural differences to be remarkably few, even with our American partners. Our culture, history, educational system, arts, literature, architecture, music, cuisine, sports, fashions, family life, and aspirations are entirely Western in nature. Even our weather is the same: we hit the beach in summer, and shovel snow in winter. There's really not all that much difference.Finally, can I visit MBS?
Yes, we are always glad to meet you in our office. We would be happy to provide all the required support, including transportation, accommodation and sightseeing.
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